Support

1. By issuing an estimate or invoice we agree to provide the service detailed in it and any items as specified in it at the costs detailed with care and skill to our usual high standards.
 

2. By accepting our quotation/invoice you are agreeing to these terms and the prices quoted.
 

3. We use recommended fabric retail suppliers and sell fabric at the recommended retail price, we will not be able to price match for fabric sourced online.
 

4. Any changes to the specifications detailed must be agreed in writing and may be either reduced or charged extra

accordingly. You will be advised in advance of any such charges.
 

5. Whilst we will endeavour to adhere to any agreed completion dates, we cannot be held responsible for any delays caused by circumstances that are out of our control.
 

6. If you are specifying your own fabric we cannot be responsible for faults or flaws in the fabric. We will inspect all

fabrics for flaws and advise you if any are found before cutting. Any additional fabric needed will be an additional cost which will need to be paid for by you, the client. We will add a 20% handling fee on top of fabric not supplied by us.
 

7. We cannot be held responsible for fabric fading caused by sunlight, or for shrinkage to curtains, blinds or soft furnishings that have been steamed, washed, dry-cleaned or exposed to varying humidity. We will try to advise as best we can how to protect your fabric/blinds.
 

8. If you choose to install your own hardware or have it installed by your own contractor we cannot take any responsibility for any failure, faults or other problems that arise out of that installation.
 

9. In the unlikely event of a problem with an order it must be brought to our attention within 30 days of installation of that order and wherever possible we will rectify it. Thereafter charges may be made for any corrections agreed necessary where we are not at fault. We will not be responsible for any costs involved if you have another contractor make alterations or changes to goods we have made without our agreement.